WARRANTY POLICY

STIHL’s Limited Warranty applies only to the original owner of the unit and is non-transferable.

The following respective warranty periods apply to STIHL products:

	HOMEOWNER WARRANTY	PROFESSIONAL WARRANTY
LITHIUM-ION BATTERY TOOLS
AS SYSTEM	5 YEARS	3 YEAR
AI LINE	5 YEARS	NOT APPLICABLE
AK SYSTEM	5 YEARS	3 YEAR
AP/AR SYSTEM	5 YEARS	3 YEAR
The following models are not eligible for the homeowner warranty (MSA 161 T and TSA 230)
ELECTRIC POWERED TOOLS	2 YEARS	1 YEAR

 

Warranty Coverage

 Warranty coverage will be apply to any failure caused by defects in material or workmanship which occurs during the applicable warranty period, except for the specific cases as provided in Clause 3 of ‘Warranty Limitations’.

 

Warranty Limitations

The following items are not covered by this warranty:

1. Parts or components not manufactured or supplied by the manufacturer.

2. Items or service required for the normal and regular maintenance of the product i.e. spark plugs, filters (air, fuel, oil, etc.), lubricants, starter cords, carburetor kits, engine tune-ups, etc.

3. Warranty on carburetor, intake manifold, air filter, spark plug, electronic ignition module, catalytic converter (if applicable) and fasteners will be extended to a maximum of 2 years IF these parts mentioned are deemed to cause the engine in question to fail Canadian Environmental Protection Act standards. Additional testing is required by the manufacturer in order to qualify for this extension.

4. Any failure that results from improper maintenance or misuse of the product, or is caused by an accident, abuse, incorrect storage or failure to operate the product in accordance with instructions provided in the Safety/Operator’s Manual supplied with the product.

6. Repairs made necessary by dirt, abrasives, moisture, rust, corrosion, varnish or other similar conditions, including old or stale fuel.

 

Should any failure covered by this warranty occur, the customer must deliver or ship the product to an authorized STIHL Dealer.